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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Cairns

Michael Cairns

July 27, 2026

5  out of  5
rating by Michael Cairns
"Kandi was very helpful, friendly and experienced. It was a pleasure speaking with her on the phone. Thank you so much. Michael"
We responded:
"Thank you, Michael! I'm glad you had a pleasant experience with our office. We appreciate your feedback and are happy to assist you. Feel free to reach out if you need anything else!"
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Jean Smith

July 22, 2026

1  out of  5
rating by Jean Smith
"It was bad, I found out that you all look at my credit with out my knowing. That was unacceptable. I like to know what did you go into my personal?"
We responded:
"Ms. Smith, we have tried to reach out to you multiple times to discuss any concerns you may have. My office does not see your credit report. You may be referring to the corporate office’s underwriting procedures. Please give the office a call if you would like to discuss further. Sincerely, April"
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Eduardo DeLaCerda

July 20, 2026

5  out of  5
rating by Eduardo DeLaCerda
"Great representative"
We responded:
"Eduardo, thank you for the 5 stars! I'm happy to hear you had a great experience with our office. We're always here if you need anything else!"
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Evelyn Davis

July 17, 2026

5  out of  5
rating by Evelyn Davis
"Samantha provided immediate assistance and excellent overall customer service. Thank you, Samantha!"
We responded:
"Evelyn, thank you for taking the time to leave us a review! I'm happy to hear that Samantha was able to provide you with immediate assistance and excellent service. We always strive to make sure our customers feel well taken care of. Feel free to reach out if you need anything else!"
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Debbie Kness

July 15, 2026

5  out of  5
rating by Debbie Kness
"Kandi provided exemplary customer service with prompt, professional feedback when I was contemplating changing our insurance policies. She was able to find auto coverage at a lower cost than I was paying with another company.
Highly recommend Kandi !!"
We responded:
"Debbie, thank you for taking the time to leave us a review! I'm happy to hear that Kandi was able to assist you with finding a more affordable auto coverage option. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Gordon Schoeller

July 13, 2026

5  out of  5
rating by Gordon Schoeller
"Samantha cearly was very helpful and professional and prompt."
We responded:
"Thank you, Gordon! I'm glad to hear that Samantha was able to assist you in such a helpful and professional manner. We strive to provide prompt service to everyone who walks through our doors. Let us know if we can help with anything else!"
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Kae D

July 2, 2026

5  out of  5
rating by Kae D
"Kandi assisted me with my policy after I purchased a new car. She made the process seamless and fast. She sent me the policy documents fast and made sure it was what I wanted. Highly recommend Kandi to everyone!"
We responded:
"Kae, thank you for taking the time to leave us a review! I'm glad we could make updating your policy for your new car smooth and efficient. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Li Robinson

June 22, 2026

5  out of  5
rating by Li Robinson
"Denishia was and is so wonderful to deal with. She was very thorough and professional and assisted me with all the information I needed and answered all my questions about setting up my new coverage in Texas as I am moving from out of state. And she was so pleasant and sweet! Thank you so much Denishia for all your help!"
We responded:
"Thank you, Li! I'm really happy to hear that our team was able to assist you with setting up your new coverage in Texas. It's great to know the process was smooth and enjoyable for you. We're here if you need anything else as you settle in!"
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David A Bertolini

June 15, 2026

5  out of  5
rating by David A Bertolini
"This Statefarm agency is something else. Although I've never had a bad experience in general, I've realized that people at April's agency go the extra mile to provide services that you need (no more, defintely not less). I've worked with Hendrick and Samantha, they both understand my situation and work hard to provide options. I've talked to others in the agency and they are ready to listen, serve and make it happen. I've quoted elsewhere and although they are less expensive, I know they won't provide the same level of service."
We responded:
"David, thank you for taking the time to leave us a review! I'm happy to hear that Hendrick and Samantha, along with the rest of our team, have been able to meet your needs and provide the service you value. We truly appreciate your trust in us, especially when comparing options. We're always here to help if anything comes up!"
Profile photo of Grace R

Grace R

June 2, 2026

5  out of  5
rating by Grace R
"Samantha is absolutely amazing to work with. She took the time to explain everything clearly and helped me compare different insurance plans so I could make the best decision.

What I appreciated most is that she helped me save money without sacrificing important coverage. She was honest, patient, knowledgeable, and truly cared about making sure I understood my options.

To me insurance is so overwhelming, but Samantha made the process so much easier. I highly recommend her to anyone looking insurance."
We responded:
"Thank you, Grace! I'm really happy to hear that Samantha made the insurance process easier for you and helped you find the right coverage without breaking the bank. It's great to know she was able to provide clear explanations and support throughout. We appreciate your recommendation and are here if you need anything else!"
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Kyrk Wilkinson

May 29, 2026

5  out of  5
rating by Kyrk Wilkinson
"Great experience with Rian. Great deal on auto and home insurance with low deductibles. 10/10 give her a call!"
We responded:
"Kyrk, thank you for your review! I'm glad Rian helped you find a great deal on your auto and home insurance. We appreciate your recommendation! Reach out if you need anything else!"
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Nick V

May 6, 2026

5  out of  5
rating by Nick V
"Denishia did an amazing job."
We responded:
"Thank you, Nick! I'm happy to hear you received excellent service. Our team is committed to providing top-notch support, and it's great to know we met your expectations. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Lori Sparks

Lori Sparks

May 1, 2026

5  out of  5
rating by Lori Sparks
"Hendrick is amazing. Helped lower my rate with better benefits with a different company. Hendrick is super friendly, knowledgeable, and just overall kind!"
We responded:
"Thank you, Lori! I'm so happy to hear about your positive experience with Hendrick. It's wonderful that he was able to assist you in finding a better rate and benefits. Our team is dedicated to providing friendly and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jauna Pike

Jauna Pike

April 29, 2026

5  out of  5
rating by Jauna Pike
"Rian provided an outstanding experience while helping me update my insurance policy. She was incredibly knowledgeable and took the time to clearly explain all of my options, making sure I fully understood each step of the process.

What stood out most was her communication. She was responsive, patient, and made what could have been a confusing process feel simple and manageable. Rian made sure my policy covered everything I needed and gave me confidence that I made the right decisions.

If you’re looking for someone who is professional, informative, and truly cares about helping you, I highly recommend working with Rian!"
We responded:
"Thank you, Jauna, for your wonderful feedback! I'm delighted to hear that you had such a knowledgeable and supportive experience while updating your insurance policy. Clear communication and ensuring your needs are met are our priorities. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Paul

April 26, 2026

4  out of  5
rating by Paul
"I appreciate the professional customer service from Hendrick in helping me transfer over my insurance."
We responded:
"Thank you for your feedback, Paul! I'm glad to hear that Hendrick provided you with professional service during your insurance transfer. We always strive to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Alex Bayne

Alex Bayne

April 24, 2026

5  out of  5
rating by Alex Bayne
"Kandi Martin was so amazing over the phone and explained home and auto insurance very well. She was very helpful and we will definitely be using her for all future needs."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Kandi provided such helpful and clear explanations for your home and auto insurance needs. We look forward to assisting you with any other needs. Let us know if there's anything else we can do for you!"
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Holly Shipley

April 23, 2026

5  out of  5
rating by Holly Shipley
"As always Samantha has been wonderful and patient and understand ing of this senior citizen!! I am not computer literate and need help. She has never been rude and always helpful. She has been a great friend over the years s!!"
We responded:
"Holly, thank you for your kind words! I'm so happy to hear that Samantha has been a wonderful support for you. Our team is dedicated to providing helpful and friendly service, and it's great to know that Samantha has been a great friend to you over the years. If you ever need further assistance, feel free to reach out!"
Profile photo of Rebecca Keesler

Rebecca Keesler

April 13, 2026

5  out of  5
rating by Rebecca Keesler
"Samantha provided me with excellent customer service and a wonderful experience setting up life insurance for my family. She has truly lifted a weight off my shoulders knowing they will be protected financially. I recommend Sam to all my friends and family because she really is that great! She even helped my dad cut his old insurance bill in half by switching to State Farm! She’s so knowledgeable, it just doesn’t get any better! Thank you Samantha for being the best!"
We responded:
"Thank you for your wonderful feedback, Rebecca! I'm so happy to hear that Samantha provided such excellent service and made the process of setting up life insurance a positive experience for you and your family. It's fantastic to know she could also assist your dad with his insurance needs. We truly appreciate your recommendations and are always here to help with anything you need!"
Profile photo of Jennifer Modeland

Jennifer Modeland

April 12, 2026

5  out of  5
rating by Jennifer Modeland
"My car insurance tried to double on me so I called Rian Stepp and she hooked me up with great insurance for half the amount another company quoted me. She’s very fast and efficient and the coverage is so much better than the previous company I had!! Can’t go wrong with her as your agent."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to hear that you found better coverage at a great rate. It's wonderful to know you received fast and efficient service. If you need anything else, feel free to reach out!"
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Lisa Schaller

April 10, 2026

5  out of  5
rating by Lisa Schaller
"I had an excellent experience working with my insurance agent, Rian Stepp for car insurance. She is knowledgeable, responsive, and took the time to explain all of my options clearly. I never felt pressured—just supported in making the best decision for my needs. Highly recommend!"
We responded:
"Thank you, Lisa, for sharing your positive experience! I'm happy to hear you received such knowledgeable and supportive service. It's great to know you felt comfortable and well-informed in making your decision. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Jason Paulk

Jason Paulk

April 9, 2026

5  out of  5
rating by Jason Paulk
"Rian was great to work with!!"
We responded:
"Thank you, Jason! I'm glad you had a great experience with our team. We're committed to providing excellent service. If there's anything else you need, just let us know!"
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April Wenzel

March 25, 2026

5  out of  5
rating by April Wenzel
"We have worked with Samantha for over 10 years! She has always been extremely helpful, friendly, and professional. My parents switched to April Roberts and now my in-laws. Samantha has helped us all and done an amazing job!"
We responded:
"Thank you, April, for your wonderful feedback! I'm delighted to hear about your positive experiences with Samantha over the years. It's fantastic that your family has chosen to work with us, and I'm glad Samantha has been able to assist you all so effectively. We appreciate your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Latonya Walker-Patterson

Latonya Walker-Patterson

March 16, 2026

5  out of  5
rating by Latonya Walker-Patterson
"Good afternoon,
Ms. Sam was amazing to me. She blessed me with awesome customer service. Thank you so much Ms. Sam and have a blessed one!"
We responded:
"Thank you, Latonya, for your wonderful feedback! I'm delighted to hear that Samantha provided you with such exceptional service. We’re grateful to have her on our team. If you need anything else, feel free to reach out anytime!"
Profile photo of K. Smith

K. Smith

March 16, 2026

5  out of  5
rating by K. Smith
"James Lindeman was great! Setting up home insurance & Car insurance with him was a seamless process. He provided me with a ton of useful information and advised me on what would be the best insurance for me."
We responded:
"Thank you, K. Smith! I'm happy to know that setting up your insurance was a seamless process. It's great that you received valuable information and advice. Let us know if there's anything else we can do for you!"
Profile photo of Lee Hix

Lee Hix

March 4, 2026

5  out of  5
rating by Lee Hix
"After dealing with several other insurance companies i really lucked out when I found James with State Farms. Extremely helpful and courteous. Love this agency because of him."
We responded:
"Thank you, Lee! I'm happy to hear that James made such a positive impact on your experience with us. We appreciate your kind words and are grateful to have him on our team. If you ever need anything else, feel free to reach out!"